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Shipping & Delivery Policy

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True Estate Marketing helps real estate agents, brokers, and businesses boost visibility, generate qualified leads, and close more deals. From SEO and websites to social media, email, and CRM tools, we deliver results-driven marketing that grows your real estate success.

At True Estate, we provide real estate referral services, websites, CRM solutions, and digital tools to empower agents, brokers, and clients. As we are a service-based company and do not sell physical products, there is no traditional shipping involved. All deliveries are handled digitally or through secure client access.

1. Nature of Delivery

  • Referral Network Access – Activated digitally after successful payment, account verification, and onboarding. Login details and access instructions are delivered by email.

  • Websites & Custom Digital Solutions – Delivered online via your hosting account, client portal, or secure file transfer.

  • CRM & Business Automation Tools – Accounts are set up and activated digitally. Login credentials and setup guides are shared by email.

  • Consulting & Advisory Services – Scheduled via phone, video call, or in person (if applicable). Confirmation details are sent electronically.

2. Delivery Timelines

  • Instant/Subscription Services – Referral network access, CRM tools, and subscriptions are typically activated within 24–48 hours of payment confirmation.

  • Custom Projects (Websites, Marketing Assets, etc.) – Timelines vary by scope. Clients receive an estimated delivery schedule during onboarding or in the service contract.

  • Ongoing Services (SEO, Social Media, Lead Generation, etc.) – Delivered continuously over the contract period, with regular progress updates provided.

3. Order Confirmation

After you place an order:

  1. You will receive an email confirmation with details of your purchase.

  2. Our team will verify payment and begin the onboarding process.

  3. You will receive service activation details, login credentials, or a project timeline before delivery begins.

4. No Physical Shipping

True Estate does not ship any physical goods. All products and services are delivered electronically worldwide.

5. Client Responsibilities

To ensure timely delivery, clients must:

  • Provide accurate contact, business, and technical information during onboarding.

  • Respond to project queries and approvals within agreed timelines.

  • Monitor email (including spam/junk folders) for important updates and credentials.

6. Delays & Exceptions

  • Delivery timelines may be affected by client response times, technical issues, or third-party providers (e.g., hosting, domain registrars).

  • True Estate will communicate proactively if delays occur and provide revised timelines.

  • We are not responsible for delays caused by inaccurate client information or issues outside our control.

7. International Delivery

Our services are available globally. Since delivery is digital, there are no geographic restrictions.

8. Contact Us

If you have any questions about service delivery or timelines, please contact our support team:

📧 Email: support@trueestate.us

📞 Phone:814-480-0026

🌐 Website: True Estate